Privacy Policy

Last Updated: January 16, 2025

1. Introduction

At Coverlane, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services ("Services"). By using Coverlane Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: This includes details such as your name, contact information (email, phone number), company name, and other identifying information you provide when creating an account or requesting a quote.

Payment Information: We do not process payments directly, but when you purchase insurance through our platform, we collect necessary payment information that is processed by Coterie Insurance.

Usage Data: We collect data on how you interact with our Services, including pages visited, time spent on the platform, and actions taken. This data helps us improve user experience and platform functionality.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve Coverlane Services.

To facilitate communication with you regarding your insurance quotes, policies, and updates.

To process your requests, such as obtaining quotes, purchasing policies, or responding to inquiries.

To comply with legal obligations and regulatory requirements.

To analyze usage patterns to improve our platform and services.

4. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your data in the following cases:

With Coterie Insurance: To process your insurance policy requests and claims, we will share the necessary information with Coterie Insurance.

With Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or other business operations.

For Legal Compliance: We may disclose your information if required by law or to comply with legal processes, such as subpoenas or court orders.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no security measure is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us at the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences, track your usage, and improve the functionality of our platform. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the performance of our website.

8. Third-Party Links

Our Services may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will post the updated policy on our website and provide a notice of the changes. Your continued use of our Services after the changes are posted indicates your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

Coverlane

Email: help@coverlane.co

Phone: [Insert Contact Phone Number]

Address: [Insert Company Address]